Introduction
SISMATIX ("we", "our", or "us") operates the Matix Morning mobile application, also known as ماتكس التنفيذي (the "App"). The App is an executive dashboard for business owners and decision-makers at companies that use Matix ERP. This Privacy Policy explains what information the App collects, how it is used, and how it is protected.
The App is intended only for Matix customers. Using it requires an account issued by your company together with your company code. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Your company code, username, and the credentials issued to you by your company, used to sign you in. Your sign-in session is stored securely on your device using the operating system's secure storage.
The App displays your company's own business data from its Matix ERP system — such as sales, purchases, inventory, financial performance, and pending approval requests. This data belongs to your company and is shown to you according to the permissions your company has granted to your account.
When you approve or reject a request, add a note, or ask for clarification, that decision and any text you enter are sent to your company's Matix system and recorded there.
When you use the Ask feature, the question you type is sent to our servers to look up your company's data and generate an answer. If you choose to ask by voice, the App uses your device's microphone only while you are actively recording a question; the recording is converted to text to answer it. We do not use your questions or voice recordings for advertising.
A push-notification token so we can deliver alerts to your device, your language preference, and basic device information (model and operating system version) needed to keep the App working correctly and to diagnose technical problems.
What we do not collect: The App does not access your location, camera, photos, contacts, or files, and it does not track you across other apps or websites.
Microphone Permission
The App asks for microphone access only to let you ask questions by voice. The microphone is used only while you press to record, never in the background. Voice input is optional — you can always type your question instead — and you can turn off microphone access at any time in your device's settings.
How We Use Your Information
- Sign you in and keep your account secure
- Show your daily brief, analytics, and reports for the period you choose
- Let you review and act on pending approval requests
- Answer the questions you ask about your company's data
- Generate suggestions based on your company's business data
- Send you notifications about important updates that need your attention
- Diagnose technical issues and improve the App's stability
Who We Share Your Information With
Your approval decisions, notes, and activity in the App are recorded in your company's Matix ERP system and are visible to the people your company authorizes.
We use trusted service providers that act on our behalf and only under our instructions — for example, to deliver push notifications (such as Google Firebase Cloud Messaging and Apple Push Notification service), to host our servers, and to process questions and voice input for the Ask feature. They may not use your information for their own purposes.
We do not sell, rent, or trade your personal information or your company's data, and we do not use it for advertising.
We may also disclose information if required by law or to protect the rights and safety of our users and our company.
Data Security
All data is transmitted over encrypted HTTPS connections. Your sign-in session is kept in your device's secure storage. Access to data on our servers is restricted to authorized personnel, and each user sees only the data their company permits.
We use industry-standard technical and organizational measures to protect information from unauthorized access, alteration, or disclosure.
Data Retention
Your company's business data and approval records are kept in your company's Matix system for as long as your company's agreement with SISMATIX requires. Questions asked through the Ask feature are kept only as long as needed to answer them and to maintain the service. When your account is closed, your data is deleted or anonymized unless the law requires us to keep it longer.
Your Rights and Choices
- You can turn off notifications or microphone access at any time in your device's settings
- You can sign out of the App at any time, which removes your session from the device
- You can request access to, correction of, or deletion of your personal information
- To delete your account and its data, contact your company's administrator or email us at info@sismatix.com
Children's Privacy
The App is a business tool for company executives and is not directed to children. We do not knowingly collect information from anyone under 18.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
Email: info@sismatix.com
Website: sismatix.com
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the date above. Continued use of the App after changes constitutes acceptance of the revised policy.